Information obligation based on Article 13 of the GDPR

Who is the administrator of your personal data?

The administrator, meaning the entity deciding how your personal data will be used, is “JUST IN JUSTYNA PILCH” based in Szczecin at al. Wyzwolenia 3/37 (also referred to as “We”; “justinhair.com” or “Company”) the operator of the online store available at justinhair.com (hereinafter also referred to as “justinhair.com”).

How to contact us to obtain more information about the processing of your personal data?

Write to us:

  • email address: concact@justinhair.com
  • postal address: “JUST IN JUSTYNA PILCH” al. Wyzwolenia 3/37; 70-552 Szczecin

Where do we get your data from?

We received it from you when you placed an order on the justinhair.com website.

What is the purpose and legal basis for processing your personal data by justinhair.com?

We process your personal data because it is necessary to perform the contract concluded with you, including:

  • enabling the provision of electronic services and full use of justinhair.com, including order fulfillment
  • handling complaints on justinhair.com when you submit such a complaint
  • handling inquiries directed to us (e.g., through the contact form)
  • contacting you, including for purposes related to service provision

Additionally, legal regulations require us to process your data for tax and accounting purposes.
We also process your personal data for the purposes indicated below, based on the legitimate interest of justinhair.com, which is:

  • monitoring your activity and that of all other users, including searching for keywords and managing your activity on justinhair.com
  • ensuring payment service support
  • ensuring the security of services provided to you electronically, including enforcing compliance with the justinhair.com terms and conditions
  • monitoring your activity and that of all other users e.g., searching for keywords, posting offers, conducting research and analysis of justinhair.com, among other things, in terms of functionality, improving service performance, or estimating the main interests and needs of visitors
  • conducting research and analysis of justinhair.com, including in terms of functionality, improving service performance, or estimating the main interests and needs of visitors
  • handling your requests forwarded especially to the customer service department or through the contact form in situations not directly related to contract performance
  • organizing loyalty programs, contests, and promotional campaigns in which you can participate
  • conducting statistical analysis
  • storing data for archival purposes and ensuring accountability (demonstrating compliance with our obligations arising from legal provisions)

If you agree, we process your personal data for:

  • storing data in cookies, collecting data from websites and mobile applications
  • organizing contests and promotional campaigns in which you can participate.
  • You can withdraw your consent to the processing of personal data at any time. We will process your personal data until you withdraw your consent.

Do you have to provide us with your personal data?

We require the following personal data from you to conclude and perform the contract concluded with you, and thus provide you with the service: first name, last name, email address*, delivery address, phone number, company name (if you place an order).
If for any reason you do not provide this personal data, unfortunately, we will not be able to conclude a contract with you, and as a result, you will not be able to fully use justinhair.com.
If required by law, we may require you to provide other necessary data, e.g., for accounting or tax purposes. Except for these cases, providing your data is voluntary.

What are your rights regarding the data processed by the Company?

We guarantee the fulfillment of all your rights resulting from the General Data Protection Regulation, i.e., the right of access, rectification, and erasure of your data, restriction of processing, the right to data portability, and the right to object to the processing of your personal data.
You can exercise these rights when:

  • concerning the request for data rectification: you notice that your data is incorrect or incomplete
  • concerning the request for data erasure: your data is no longer necessary for the purposes for which it was collected by the Company; you withdraw your consent to data processing; you object to the processing of your data; your data is processed unlawfully; data should be erased to fulfill a legal obligation or data was collected in connection with the provision of electronic services offered to a child
  • concerning the request for restriction of data processing: you notice that your data is incorrect – you can request restriction of processing your data for a period allowing us to verify the correctness of this data; your data is processed unlawfully, but you do not want it to be deleted; Your data is no longer needed by us, but may be needed by you for defense or assertion of claims; or you object to data processing – until it is determined whether the legally justified grounds on our part are overriding in relation to the objection basis
  • concerning the request for data portability: your data is processed based on your consent or a contract concluded with you and when processing is carried out automatically

You have the right to lodge a complaint regarding the processing of your personal data to the supervisory authority, which is the President of the Personal Data Protection Office.

In what situations can you object to the processing of your data?

You have the right to object to the processing of your personal data when:

  • processing of your personal data is based on a legitimate interest or for statistical purposes, and the objection is justified by a specific situation in which you find yourself
  • your personal data is processed for direct marketing purposes, including profiling for this purpose

Who do we share your personal data with?

We share your personal data with entities supporting us in providing electronic services, i.e., those providing payment services (PayU S.A., PayPal Holdings), providing consulting or audit services (Google LLC), cooperating within marketing campaigns (Facebook Inc.), ensuring server maintenance (hostinger.pl). We may transfer your personal data to public authorities combating fraud and abuse.
Due to the use of Google Analytics service for statistical purposes, we may disclose your IP address to Google LLC.
Due to the use of Paypal services for payment processing, we may disclose your email address to Paypal Holdings (only if you choose this payment operator when placing an order).

How long do we store your personal data?

We store your personal data for the duration of the contract concluded with you, as well as after its termination for the following purposes:

  • asserting claims related to the performance of the contract
  • fulfillment of obligations arising from legal provisions, including in particular tax and accounting provisions
  • preventing fraud and abuse
  • statistical and archival purposes
  • for a maximum period of 10 years from the date of completion of the contract

We store your personal data for marketing purposes for the duration of the contract or until you object to such processing, depending on which of these events occurs first.
In the case of organizing loyalty programs, contests, and promotional campaigns in which you can participate – we will process your data for the duration of their duration and the period of settlement of award presentations. For accountability, i.e., proving compliance with the provisions on the processing of personal data, we will store data for the period in which justinhair.com is obliged to keep data or documents containing them to document compliance with legal requirements and enable control of their compliance by public authorities.

Do we transfer your data to countries outside the European Economic Area?

Your personal data will be transferred outside the European Economic Area to Google LLC and Paypal Holdings, based on appropriate legal safeguards, which are standard contractual clauses for the protection of personal data approved by the European Commission.

Do we process your personal data automatically (including by profiling) in a way that affects your rights?

Your personal data will be processed in an automated manner (including profiling), however, this will not have any legal effects on you or significantly affect your situation. The profiling of personal data by justinhair.com involves processing your data (also in an automated manner), by using it to assess certain information about you, in particular for the analysis or prediction of personal preferences and interests.

Cookie Policy

When you use the justinhair.com website on your end device (computer, smartphone, tablet, etc.), small files (in particular text files) containing information necessary for the proper use of the justinhair.com website, so-called cookies, are saved. Thanks to saving these files on your device, it is possible, among other things, to remember login data, so you don’t have to enter your login and password each time, remember products added to your cart, or customize the content of the page to your interests. Cookies allow for the collection of statistical data of the justinhair.com website, enabling us to develop the website according to the preferences of our Customers.

Cookies do not contain identifying information about you, and they do not allow for the determination of anyone’s identity. These files are not harmful to your device in any way and do not change its settings or the settings of the software installed on it. The contents of these files can only be read by the server that created them.

During your use of the justinhair.com website, we use two types of cookies: session and persistent. Session files are temporary files that are stored on your device until you log out of the justinhair.com website, leave the justinhair.com website, or close your browser. Permanent files are stored on your device for the time specified in the parameters of these files or until you delete them.

What cookies do we use?

  • Cookies necessary for the functioning of the website – these files enable the proper functioning of the justinhair.com website, logging into the website, navigating the website, making purchases, and downloading purchased files from the website. Without saving them on your device, using the website is impossible;
  • Cookies ensuring the security of transactions made within the website. Without these files, it is not possible to make transactions securely;
  • Statistical cookies – allowing us to collect statistical information about the way the website is used;
  • Functional cookies – files allowing the remembering of your settings and preferences. By saving these files on your device, among other things, you won’t have to enter your login and password each time, products tailored to your interests will be displayed, etc.;
  • Advertising cookies – files enabling the receipt of personalized advertisements. These files can be used by the website or by entities cooperating with the website that provide advertising services, allowing you to display ads tailored to your interests, and the number of ad views may be limited, making ads less intrusive, etc.;
  • Social cookies – enabling the integration of social networking services (including Facebook, Google, Pinterest) that you use.

What to do if you do not agree to save files on your device?

Most browser settings by default allow the saving of cookies. If you do not agree to save these files on your device, you must change the settings of your web browser accordingly. The change may involve not saving cookies on your device or informing you each time a file is saved on your device. You can also delete files from your device after each visit to the website. Detailed information about the possibility and methods of handling cookies are available in the settings and in the “Help” section of your web browser. However, please note that limitations on the use of cookies may make it difficult or impossible to use the website.

The settings of your device’s browser allowing the saving of files mean that you consent to the saving of these files on your device.

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