Terms and Conditions

TERMS AND CONDITIONS OF SALE THROUGH THE JUST.IN HAIR ONLINE STORE

GLOSSARY:

Address, postal address – name and surname or name of the institution, location in the locality (in the case of a locality divided into streets: street, building number, apartment or premises number; in the case of a locality not divided into streets: name of the locality and property number), postal code, and locality.

Order processing time – the time in which the Just.in Hair store will complete the order and hand it over for shipping to the address provided by the Buyer.

Working days – all days of the week from Monday to Friday, excluding public holidays;

Customer – a natural person with full legal capacity, a legal person, or an organizational unit without legal personality but with legal capacity, making a purchase directly from the Seller related to its economic or professional activity.

Consumer – an adult natural person with full legal capacity making a purchase from the Seller not directly related to their economic or professional activity. Cart – an element of the store https://justinhair.com/cart, through which the Buyer specifies the details of the order such as: quantity of products, delivery address, invoice details, delivery method, payment method, etc.

Buyer – both a Consumer and a Customer.

Warehouse – the place where orders from Buyers are completed, located at the company’s headquarters;

Place of delivery of the item – postal address or pickup point indicated in the order by the Buyer;

Moment of handing over the item – the moment when the Buyer or a third party designated by them for collection takes possession of the item;

Payment – the method of payment for the subject matter of the agreement and delivery agreed upon with the Seller;

Payment processing entity – external to the store, intermediating in the payment process via electronic transfer, bank transfer, PayPal, or credit card payment.

Product – the minimum and indivisible quantity of goods that can be the subject of an order, and which is provided in the store of the Just.in Hair store operating through the following sales channels at https://justinhair.com

Subject matter of the agreement – products and delivery that are the subject of the agreement;

Traditional bank transfer – payment made by the Buyer at a bank via online banking, in person, or at a post office;

Regulations – these regulations for online sales through the Just.in Hair store;

Item – movable property that can be or is the subject of the agreement;

Just.in Hair Store, Store – an online store operating at https://justinhair.com selling products available in its offer via the Internet;

Seller: JUST IN JUSTYNA PILCH al. Wyzwolenia 3/37 70-552 Szczecin NIP: 9552236225, REGON: 385058060

Product page – a page in the store at https://justinhair.com that presents information about a specific product;

Agreement – an agreement concluded outside the business premises or at a distance within the meaning of the Consumer Rights Act of May 30, 2014 for Consumers and a sales agreement within the meaning of art. 535 of the Civil Code of April 23, 1964 for Buyers.

Defect – both a physical defect and a legal defect.

Physical defect – non-conformity of the sold item with the agreement, in particular if the item: a) does not possess properties that the item of this kind should have due to the purpose specified in the agreement or resulting from circumstances or purpose; b) lacks properties about which the Seller assured the Consumer; c) is unfit for the purpose of which the Consumer informed the Seller upon conclusion of the agreement, and the Seller did not raise objections to such purpose; d) was delivered to the Consumer incomplete; e) in the case of improper installation and activation, if these actions were performed by the Seller or a third party for whom the Seller is responsible, or by the Consumer who followed the instructions received from the Seller; f) lacks properties that the manufacturer or its representative or the person who introduces the item to the market as part of their business activity assured, or person who by placing their name, trademark, or other distinguishing mark on the sold item presents themselves as a manufacturer, unless the Seller was not aware of these assurances, or, reasonably assessing, could not be aware of them, or they could not affect the Consumer’s decision to conclude the agreement, or their content was corrected before the conclusion of the agreement.

Legal defect – a situation in which the sold item is the property of a third party or is encumbered with the right of a third party, as well as if the limitation in using or disposing of the item results from a decision or ruling of the competent authority.

Order – the Buyer’s statement of intent, directly aimed at concluding a distance sales agreement through the Just.in Hair store, specifying the type of product, its quantity and total price along with delivery costs and other obligations to be paid by the Buyer. It specifies the Buyer’s data and the place of item delivery, and is aimed directly at concluding an agreement between the Buyer and the Seller.

§ 1. General Provisions:

  1. This Regulation defines the terms and conditions for using the services of the Just.in Hair store;
  2. In the scope of services provided electronically, this Regulation is the regulation of the provision of electronic services within the meaning of art. 8 of the Act of July 18, 2002, on the provision of electronic services (Journal of Laws of 2002, No. 144, item 1204, as amended).
  3. The Just.in Hair Store provides the Regulation to Buyers free of charge, in a way that allows its downloading, storage, and printing.
  4. The Just.in Hair Store is operated by: JUST IN JUSTYNA PILCH al. Wyzwolenia 3/37, 70-552 Szczecin.
  5. Buyers, before starting to use the Just.in Hair store, are obliged to familiarize themselves with the Regulation.
  6. Proper and complete use of the Just.in Hair store‘s services by Buyers requires the teleinformatics system used by the Buyer to meet the following minimum technical requirements: – internet browser with JavaScript support: Internet Explorer (version 8.0 or newer), Mozilla Firefox (version 22 or newer), or Google Chrome (version 27 or newer); – minimum screen resolution of 1024 x 768 pixels or higher; – having an email account, operating on any server, and access to the Internet.
  7. In order to ensure the security of communication and data transmission in connection with the services provided by the Just.in Hair store, the Just.in Hair store implements technical and organizational measures appropriate to the degree of security risk of the services provided, in particular measures to prevent unauthorized access to personal data transmitted over the Internet.
  8. The Just.in Hair store is not responsible for blocking by mail server administrators the sending of messages to the email address specified by the Buyer and for the deletion and blocking of emails by software installed on the Buyer‘s computer.

§ 2. Conditions for using the Just.in Hair store:

  1. The use of the services of the Just.in Hair store is possible by providing an email address and other necessary personal data enabling the execution of the Order.
  2. By placing an Order, the Buyer declares that they have read the content of the Regulation, accept its provisions, and consent to the processing of their personal data by JUST IN JUSTYNA PILCH, al. Wyzwolenia 3/37, 70-552 Szczecin for the purposes related to the execution of the Order.
  3. The information provided by the Buyer when placing an Order should be true and up-to-date. In the event of providing false or outdated information, the Just.in Hair store reserves the right to refuse to fulfill the Order.
  4. The Buyer is obliged in particular to:
    • use the services of the Just.in Hair store in a manner that does not disrupt its operation, in particular by using specific software or devices;
    • use the services offered by the Just.in Hair store in accordance with the laws applicable in the territory of the Republic of Poland (including not delivering unlawful content) and the provisions of the Regulation;
    • use the services offered by the Just.in Hair store in a manner that is not burdensome for other Buyers and for the Store;
    • use the services offered by the Just.in Hair store with respect for personal rights and other rights of third parties, including respect for the good name of the Store.
  5. In the event of a breach by the Buyer of the provisions specified in item 7 above, the Just.in Hair store may deprive the Buyer of the right to use the services of the Store or restrict the Buyer‘s access to part or all of the resources of the Store, with immediate effect. A Buyer who has been deprived of the right to use the services of the Just.in Hair store may not re-register without the prior consent of the Store.

§ 3. Placing an Order:

  1. The Buyer may place Orders in the Just.in Hair store 24 (twenty-four) hours a day, every day of the year, however, their execution takes place on business days from 8 a.m. to 4 p.m.
    • a) A Buyer interested in making purchases in the Just.in Hair store through https://justinhair.com selects the product of interest using the “ADD TO CART” option and then clicks on the “proceed to checkout” or “PayPal (checkout)” option, where they perform technical actions based on messages or information displayed to the Buyer.
    • b) A Buyer interested in making purchases in the Just.in Hair store through https://justinhair.com selects the product of interest and informs the Seller about their interest in the product by specifying the type and quantity of products in a private message and then by voluntarily providing the necessary data for order fulfillment, the Buyer declares their willingness to conclude a distance sales agreement through the Just.in Hair store.
    • a) In the Order (in the Cart), the Buyer indicates: – the ordered product; – the name and address of residence to be included on the invoice and to which the product is to be delivered; – optionally, another delivery address for the product if it differs from the one used for invoicing; – method of delivery; – method of payment.
    • b) In the Order placed via a private message, the Buyer specifies: – the ordered product; – the name and address of residence to be included on the invoice; – optionally, another delivery address for the product if it differs from the one used for invoicing;
    • a) After providing all the necessary data and clicking the “Buy and pay” option (and in the case of returning from the external service provider’s pages handling payment), a summary of the placed Order is displayed, containing: – Buyer‘s data and address; – subject of the Order; – unit and total price of the ordered products (including all additional fees and delivery costs).
    • b) After providing all the necessary data, the Seller issues an invoice, which, along with the payment transfer details, is sent to the email address provided by the Buyer or via a private message – the method through which the Buyer placed the order. Upon receipt of the invoice, the Buyer is obliged to make the payment by traditional bank transfer within 7 days from the date of issuance of the invoice, as indicated on the invoice.
  5. Sending the Order by the Buyer (confirming the “Buy and pay” option or placing the order in a private message and making the payment) constitutes an offer by the Buyer to the Seller JUST IN JUSTYNA PILCH for the conclusion of a sales agreement, in accordance with the content of the Regulation.
  6. Immediately after placing the Order (registering the Order in the sales system of the Just.in Hair store), the Buyer receives information to the email address specified by them, confirming that the order has reached the Store.
  7. The sales agreement is concluded upon payment by the Buyer.

§ 4. Prices of Products and Payment Methods:

    • a) The prices of products listed on the Just.in Hair store page – https://www.justinhair.pl with the offered product:
      -are stated in Polish zloty;
      -include tax as required by law;
      -do not include information about shipping costs (which are provided during the order placement process).
    • b) The prices provided by the Seller in a private message are stated in Polish zloty;
      -include tax as required by law;
      -do not include information about shipping costs (which are provided during the order placement process);
  2. Just.in Hair store offers the possibility of selling products in euros through the sales channel https://www.etsy.com/pl/shop/JustInHairJewellery. The sales contract is concluded in Polish zloty or euros.
  3. The binding and final price is the product price listed on the store page https://www.justinhair.pl at the time the Buyer places the Order or the price stated by the Seller on the invoice if the Buyer‘s order is placed through other sales channels such as https://www.instagram.com/justinhair_jewellery/ or https://www.facebook.com/justinhair.bizuteriaslubna.
    • a) Information about the total value of the Order is presented on the page https://www.justinhair.pl after the Buyer selects the delivery method and payment form for the Order and before its acceptance.
    • b) If the Buyer places an order through https://www.instagram.com/justinhair_jewellery/ or https://www.facebook.com/justinhair.bizuteriaslubna, information about the total value of the Order is presented in a private message and on the invoice.
  5. The Buyer may make payment for the ordered product using: traditional transfer; electronic transfer; bank transfer; credit card (prepayment); debit card (Visa, Visa Electron, Mastercard, MasterCard Electronic, Maestro), cryptocurrency transfer to a wallet owned by the store owner, or via Google Pay and Apple Pay.
    Should there be no funds received on the bank account of JUST IN JUSTYNA PILCH within 7 days from placing the Order, the Order will be cancelled. The operator of electronic transfers (PayPal), bank transfers, or debit card transactions are entities performing the payment on behalf of JUST IN JUSTYNA PILCH.
    The entity providing online payment services for card payments is Autopay S.A.
  6. For selected products or product categories, due to their properties or value, Just.in Hair store reserves the right to exclude or limit certain delivery methods of products or payment methods for the Order.
  7. Just.in Hair reserves the right to make ongoing changes in the prices of products in the offer and to conduct and cancel all kinds of promotional actions and sales. The aforementioned right does not affect Orders placed before the date of price change, promotional conditions, or sales and will be executed under the existing terms.
  8. Promotions in the Just.in Hair store are not cumulative unless the terms of the specific promotion state otherwise.

§ 5. Modification of the Order:

  1. The Buyer may make changes to the Order after prior contact with the Seller until the Order is dispatched to the Buyer (excluding orders for products made to individual order).
  2. Changes can be made by contacting the Seller via a private message through each of the three sales channels mentioned in Par. 3. point 2.a), 2.b)
  3. Changes may concern: cancellation of the entire Order or its part, as well as changes in the delivery address, change of delivery method, or change of data on the invoice. In the case of cancellation of the Order, the refund will be made within 14 (fourteen) days from the date of receiving the Buyer‘s cancellation.

§ 6. Order Fulfillment:

  1. The Just.in Hair store begins processing the order after receiving payment to the account provided to the Buyer for the bank transfer; The processing time of the order is from 2 to 30 business days. If the expected processing time of the order placed on the website https://justinhair.com exceeds the wedding date voluntarily provided by the Buyer in the order form, the Buyer will be notified by email to the address provided in the order form about it. The estimated processing time for an individual order will be communicated to the Buyer before placing the Order. If the expected processing time of the order is extended, the Buyer will be promptly informed about it;
  2. If the Just.in Hair store cannot fulfill the Order in whole or in part because the product or materials needed to produce the product are not available, the Buyer will be notified immediately by sending an email to the address provided by the Buyer or in a private message of one of the offered sales channels selected by the Buyer. In such a case, the Buyer has the option to change the Order in whole or in part or to receive a refund for the unavailable product.
  3. In the case of partial unavailability of products covered by the Order, the entire order will be delivered to the Buyer after the products become available in the Warehouse.
  4. If the deadline for order fulfillment may exceed 30 days from the date of its placement (e.g., in the case of individual orders or large orders requiring the production of a greater quantity of product than available in the Warehouse), the store will notify the Buyer of this immediately by sending an email to the address provided by the Buyer in a private message of one of the offered sales channels selected by the Buyer. In such a case, the Buyer has the option to change the Order in whole or in part or to receive a refund for the unavailable product. If the payment for the product was made in advance, the Just.in Hair store will refund the Buyer within 14 (fourteen) calendar days from the date of canceling the Order.

§ 7. Delivery:

  1. The delivery of products is carried out in the manner chosen by the Seller after consulting with the Buyer. Delivery costs will be added to the order, in accordance with the delivery price list applicable on the day the Buyer places the Order. The delivery cost is indicated in the Cart during the Order placement process or will be provided in a private message of one of the offered sales channels selected by the Buyer;

    The total cost of product delivery is covered by the Buyer. By placing the Order, the Buyer authorizes the Seller to conclude a service agreement on their behalf with the selected carrier, and the amount of the shipping fee received from the Buyer corresponds to the actual payment for this service incurred by the Seller. Acting on behalf and for the account of the Buyer as their representative, the Seller will be obliged to transfer the amounts received as shipping costs to the postal operator and cover the costs of preparing the products for shipment, including packaging.
  2. The Order will be delivered to the Buyer at the postal address provided by the Buyer during the order placement;
  3. Orders can be delivered via a courier company to a selected parcel locker or to the postal address specified in the order.
  4. The Just.in Hair store is not responsible for non-delivery or delay in the delivery of the ordered product resulting from an incorrectly provided or inaccurate delivery address by the Buyer.

§ 8. Complaint Conditions (reporting product non-conformity):

  1. The Just.in Hair store, as the seller, is obligated to deliver to the Buyer a product free from defects. Defects do not include differences in the color of the product or darkening, discoloration, etc. of metal elements (the possibility of tarnishing or oxidation is a natural property of metals. It is influenced, among other factors, by storage conditions and the influence of factors such as perfumes, alcohol, sweat, grease, water, etc.).
  2. The Just.in Hair store, as the seller, is responsible to the Buyer for non-conformity with the sales agreement of the product purchased by the Buyer, to the extent specified by the Act of June 24, 2014, on consumer rights (Journal of Laws of 2014, item 827) and the Civil Code Act of (Journal of Laws of 1964, No. 16, item 93, as amended).
  3. The Buyer has the right to lodge a complaint with the Just.in Hair store in the event of finding that the delivered product is not in conformity with the agreement. In such a case, the Buyer should return the product after prior contact with the Seller, to the address:
    JUST IN JUSTYNA PILCH al. Wyzwolenia 3 / 37 70-552 Szczecin
    The returned product should be accompanied by proof of purchase and a description of the complaint along with the Buyer‘s request.
    NOTE: The Just.in Hair store does not accept cash on delivery shipments.
  4. The Just.in Hair store will respond to the Buyer‘s complaint within 14 (fourteen) days and inform them of the further procedure.
  5. If the product is defective, the Buyer is entitled to an immediate exchange for a defect-free product and to withdraw from the contract in case of a material defect.
  6. If the exchange is delayed, the Buyer has the right to withdraw from the contract or request a reduction in the price of the product.
  7. The provisions of this paragraph apply to purchases made by consumers.

§ 9. Right of Withdrawal from the Contract (product return):

  1. A Buyer who is a consumer has the right, without providing a reason and without incurring costs, to withdraw from the sales agreement within 14 days from the date of receipt of the item, in accordance with the Act of June 24, 2014, on consumer rights (Official Journal of 2014, item 827). The date of dispatch of the statement determines the adherence to the deadline.
  2. In the case where one order is delivered in parts, this term starts from the delivery of the last product.
  3. The Seller does not accept returns of products and statements of withdrawal from the agreement prepared or sent on the day or after the wedding date provided in the order form.
  4. Withdrawal from the agreement requires the Buyer to submit a statement of withdrawal within the period indicated in section 1 above, after previously informing the Seller of the intention to withdraw from the agreement. If the conditions for withdrawal are met, the Seller will send the Buyer a withdrawal form by email. The form, which is Appendix No. 2 to the Consumer Rights Act, or in another form compliant with the Consumer Rights Act (e.g., sent by the Seller), must be returned in paper form along with the returned goods to the address:
    “JUST IN JUSTYNA PILCH” al. Wyzwolenia 3 / 37 70-552 Szczecin”
  5. The Seller will immediately confirm to the Consumer by email (provided during the conclusion of the agreement and any other if provided in the submitted statement) the receipt of the declaration of withdrawal from the agreement.
  6. The Buyer is obligated to return the purchased products to the Seller no later than 14 days from the day on which they withdrew from the agreement. The date of dispatch determines the adherence to the deadline.
  7. The Buyer sends back products that are not worn and are the subject of the contract from which they have withdrawn, by registered mail or a parcel to a InPost parcel locker at their own cost and risk.
    NOTE: Just.in Hair store does not accept cash on delivery shipments.
  8. The Buyer does not incur costs for delivering digital content that is not stored on a tangible medium if they did not consent to the performance beginning before the end of the withdrawal period or were not informed about the loss of their right to withdraw from the agreement at the time of giving such consent, or if the trader did not provide confirmation according to Art. 15 sec. 1 and Art. 21 sec. 1 of the Consumer Rights Act.
  9. The Buyer is responsible for any reduction in the value of the goods that results from using them in a way that goes beyond what is necessary to establish the nature, characteristics, and functioning of the goods.
  10. In the case of withdrawal from the agreement, the Seller will refund all payments received from the Buyer;
  11. The refund will occur promptly, no later than within 14 days from receiving the statement of withdrawal from the agreement, provided that the returned product is received by the seller and has successfully passed the inspection for signs of use conducted by the seller.
  12. The Seller makes the refund using the same method of payment used by the buyer, unless the buyer has expressly agreed to a different method.
  13. The Seller reserves the right to withhold the refund until the returned product is received and assessed for signs of use.
  14. At the moment of withdrawal by the Buyer from a distance contract, all related ancillary contracts are terminated, and the contract is considered not concluded.
  15. The consumer does not have the right to withdraw from the agreement according to Art 38 of the Consumer Rights Act: “(…) 2. in which the object of the service is a non-prefabricated item, made according to the consumer’s specification or serving to satisfy their individualized needs; (…)”

§ 10. Warranty

  1. Pursuant to art. 558§1 of the Civil Code, the Seller completely excludes liability towards Customers for physical and legal defects (warranty).
  2. The Seller is liable to the Consumer under the rules specified in art. 556 of the Civil Code and subsequent articles for defects (warranty).
  3. In the case of a contract with a Consumer, if a physical defect is found before the expiry of one year from the date of issuance of the item, it is assumed that it existed at the time the risk passed to the Consumer.
  4. If the sold item has a defect, the Consumer may:
    • submit a statement requesting a price reduction;
    • submit a statement of withdrawal from the contract;

unless the Seller immediately and without excessive inconvenience to the Consumer exchanges the defective item for one free from defects or removes the defect. However, if the item has already been replaced or repaired by the Seller, or if the Seller has not fulfilled the obligation to exchange the item free from defects or remove the defect, the Consumer is not entitled to exchange the item or remove the defect.

  1. The Consumer may, instead of the remedy proposed by the Seller, demand the exchange of the item free from defects or, instead of exchanging the item, demand the removal of the defect, unless bringing the item into conformity with the contract in the manner chosen by the Consumer is impossible or would require excessive costs compared to the method proposed by the Seller, taking into account the value of the defect-free item, the nature and significance of the defect found, and also taking into account the inconvenience to which the Consumer would be exposed by another method of satisfaction.
  2. The Consumer cannot withdraw from the contract if the defect is immaterial.
  3. If the sold item has a defect, the Consumer may also:
    • demand the exchange of the item free from defects;
    • demand the removal of the defect.
  4. The Seller is obliged to exchange the defective item for one free from defects or to remove the defect within a reasonable time without excessive inconvenience to the Consumer.
  5. The Seller may refuse to fulfill the Consumer‘s request if bringing the defective item into conformity with the contract in the manner chosen by the buyer is impossible or would require excessive costs compared to another possible method of bringing it into conformity with the contract.
  6. If the defective item has been installed, the Consumer may demand from the Seller the dismantling and reinstallation after the exchange for one free from defects or the removal of the defect, but is obliged to bear part of the costs associated therewith exceeding the price of the item sold, or may demand from the Seller payment of part of the costs of dismantling and reinstallation, up to the amount of the price of the item sold. In the event of the Seller‘s failure to fulfill the obligation, the Consumer is authorized to carry out these activities at the expense and risk of the Seller.
  7. The Consumer, who exercises rights under the warranty, is obliged, at the expense of the Seller, to deliver the defective item to the complaint address, and if, due to the nature of the item or the method of its installation, the delivery of the item by the Consumer would be excessively difficult, the Consumer is obliged to make the item available to the Seller at the place where the item is located. In the event of the Seller‘s failure to fulfill the obligation, the Consumer is entitled to return the item at the expense and risk of the Seller.
  8. The costs of exchange or repair are borne by the Seller, except in the situation described in §5 point 10.
  9. The Seller is obliged to accept the defective item from the Consumer in the event of an exchange of the item free from defects or withdrawal from the contract.
  10. The Seller shall respond within fourteen days to:
    • statement requesting a price reduction;
    • statement of withdrawal from the contract;
    • request for the exchange of the item free from defects;
    • request to remove the defect.

Otherwise, it is considered that the Seller has deemed the Consumer‘s statement or request justified.

  1. The Seller is liable under the warranty if a physical defect is found before the expiry of two years from the date of issuance of the item to the Consumer, and if the subject of the sale is a used item, before the expiry of one year from the date of issuance of the item to the Consumer.
  2. The Consumer‘s claim for the removal of a defect or the exchange of the item sold for one free from defects expires after one year from the date of finding the defect, but not earlier than before the expiry of two years from the date of issuance of the item to the Consumer, and if the subject of the sale is a used item before the expiry of one year from the date of issuance of the item to the Consumer.
  3. In the event that the period of usefulness of the item specified by the Seller or the manufacturer ends after two years from the date of issuance of the item to the Consumer, the Seller is liable under the warranty for physical defects of this item found before the expiry of this period.
  4. Within the periods specified in §5 points 15-17, the Consumer may submit a statement of withdrawal from the contract or a reduction in the price due to a physical defect of the item sold, and if the Consumer demanded the exchange of the item free from defects or the removal of the defect, the period for submitting a statement of withdrawal from the contract or a reduction in the price starts to run from the moment the period for exchanging the item or removing the defect expires without result.
  5. In the event of a court or arbitration proceeding related to one of the warranty rights, the period for exercising other rights arising from the warranty is suspended until the final conclusion of the proceedings. The same applies to mediation proceedings, whereby the period for exercising other warranty rights begins to run from the date of refusal by the court to approve the settlement concluded before the mediator or the ineffective conclusion of mediation.
  6. For the exercise of rights arising from the warranty for legal defects of the item sold, the provisions of §5 points 15-16 apply, with the start of the period running from the day on which the Consumer learned about the existence of the defect, and if the Consumer learned about the existence of the defect only as a result of a claim by a third party – from the day on which the judgment issued in the dispute with the third party became final.
  7. If, due to a defect in the item, the Consumer submitted a statement of withdrawal from the contract or a reduction in the price, he may demand compensation for the damage suffered by concluding the contract without knowing about the defect, even if the damage was the result of circumstances for which the Seller is not liable, and in particular may demand reimbursement of the costs of concluding the contract, the costs of receiving, transporting, storing and insuring the item, reimbursement of expenses incurred to the extent to which he did not benefit from them, and did not receive their reimbursement from a third party, as well as reimbursement of court costs. This does not affect the provisions on the obligation to compensate for damage on general principles.
  8. The expiry of any period for finding a defect does not preclude the exercise of rights under the warranty if the Seller fraudulently concealed the defect.
  9. The Seller, to the extent that he is obliged to perform or provide financial benefits to the Consumer, shall do so without undue delay, no later than the deadline provided by law.

§11. Privacy Policy and Personal Data Security

  1. In accordance with applicable regulations regarding the protection of personal data, in particular with the General Data Protection Regulation (GDPR), to ensure proper protection of personal data, the data subject should, first of all, be provided with information concerning the processing of his or her personal data specified in art. 13 or 14 of the GDPR – depending on whether they were obtained directly from the data subject or from other sources.
  2. The data controller is the Seller.
  3. Personal data are processed based on art. 6(1)(f) of the GDPR, i.e., on the necessity of processing for the purposes of the legitimate interests pursued by the controller or by a third party.
    • to enable the provision of electronic services and full use of the store, including making transactions,
    • creating and managing accounts, and providing account support, transaction processing, and resolving technical issues,
    • handling complaints,
    • handling inquiries directed to us (e.g., via the contact form), contacting you, including for purposes related to the provision of services,
    • processing your data for tax and accounting purposes,
    • providing payment services support,
    • monitoring your activity and that of all other users, e.g., searching for keywords, posting offers, conducting research and analysis, including in terms of the functionality of the online store, improving the performance of services, or estimating the main interests and needs of visitors,
    • organizing loyalty programs, contests, and promotional campaigns in which you can participate,
    • conducting statistical analyses,
  4. You can consent to the processing of personal data (e.g., unsubscribing from the newsletter) and their correction by completing the contact form on the website https://justinhair.com/contact, by email, or by requesting in a private message on other sales channels. Your personal data will be processed by us until you withdraw your consent.
  5. Required personal data:
    -name and surname, payer’s address, delivery address, email address, phone number, and information about the company and its address (in the case of corporate orders).
    If for any reason you do not provide this personal information, unfortunately, we will not be able to enter into a contract with you, and consequently, you will not be able to make purchases in the store.
  6. We guarantee the fulfillment of all customer rights arising from the general data protection regulation, i.e., the right of access, rectification, and deletion of your data, restriction of their processing, the right to data portability, non-subjection to automated decision making, including profiling, as well as the right to object to the processing of your personal data.

    You have the right to lodge a complaint regarding the processing of your personal data to the supervisory authority, which is the President of the Office for Personal Data Protection (address: President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw).
  7. We store your personal data for the duration of the contract concluded with you, as well as after its termination for the purposes of:
    • pursuing claims related to the performance of the contract,
    • fulfillment of obligations arising from legal provisions, in particular tax and accounting ones,
    • prevention of abuse and fraud,
    • statistical and archiving purposes,
  8. We store your personal data for marketing purposes for the duration of the contract or until you object to such processing, depending on which of these events occurs earlier.

§12. Final Provisions

Information about products presented on the website, in particular their descriptions and prices, constitutes an invitation to conclude a contract within the meaning of art. 71 of the Civil Code.

  1. The photos of products presented by the Just.in Hair store have been taken with due diligence to most accurately reflect the real appearance of the products; however, due to the quality of lighting or the resolution applied, they may slightly differ from the image of the product offered for sale.
  2. The prices quoted in the store are valid only in the online offer.
  3. Matters not regulated in the Regulations are subject to Polish law, in particular the Civil Code, as well as the provisions of the Act on Specific Conditions of Consumer Sales and Amendments to the Civil Code (Journal of Laws No. 141, item 1176) and the Consumer Rights Act (Journal of Laws of 2014, item 827).
  4. This Regulation shall enter into force on 07.08.2023.
  5. The Just.in Hair store reserves the right to change the Regulations.

None of the provisions of this regulation is intended to violate the rights of the Buyer. It cannot be interpreted in this way either, as in the event of any inconsistency of any part of the regulation with the applicable law, the Seller declares absolute subordination and application of this law in place of the questioned provision of the regulation.

The current version of the regulations is always available to the Buyer on the sales channel chosen by the Buyer. During the execution of the order and throughout the entire period of after-sales service of the Buyer, the regulations accepted by him when placing the order apply. Except in situations where the Consumer considers it less favorable than the current one and informs the Seller of the choice of the current one as binding.

In matters not regulated by this regulation, the relevant applicable legal provisions apply. Disputes, if the Consumer expresses such a will, are resolved through mediation proceedings before the Voivodship Trade Inspection or arbitration proceedings before the Voivodship Trade Inspection or through equivalent and lawful methods of out-of-court or pre-court dispute resolution indicated by the Consumer. Ultimately, the matter is resolved by a court having jurisdiction both locally and substantively.

The store reserves the right to change this Regulation. Each change in the Regulations will be binding only for orders placed after the entry into force of the new version of the Regulations.